Need help with your account, a challenge, or notifications? Email 87Stride@gmail.com. Include your username and what happened. Never send your password.
Choose a unique username and a password of at least 10 characters. If you cannot sign in, email support for help. To delete an account, follow the account deletion instructions.
Direct invitations appear on your Challenges page. Open a shared invitation link, sign in or create an account, and choose Join. Workouts within the challenge dates count toward every eligible challenge you have joined.
In the iPhone or Android app, open Your profile → Notifications, allow notifications, and choose the updates you want. Check that notifications are also enabled in your phone’s settings. The website itself does not send push notifications.
Use Report below a chat message or beside a profile to send a private report to the administrator. Use Block to hide each other’s chat messages, prevent direct invitations, and stop notifications from that person. Manage blocked accounts in Your profile. Challenge scores remain unchanged.
Read our privacy policy and community rules. For privacy questions or inappropriate content that you cannot report in the app, email 87Stride@gmail.com.